VELORIXMotors

FAQ

Before you buy

Duty, registration, hybrid batteries and delivery — the questions Dhaka families actually ask.

How long from Japan to handover?+

Most allocations take six to nine weeks: auction, shipping to Chattogram, clearance, then PDI in Dhaka or Agrabad. In-stock cars can be viewed this week.

Who pays import duty and VAT?+

Duty is in the landed price we quote. We handle customs paperwork. Registration (BRTA) is separate and we support the file; government fees are paid by you.

What does the auction grade mean?+

It is the Japan auction house score (3.5 to 5) plus an interior letter. See Auction grades. We share the sheet before you commit.

Are hybrid batteries a risk?+

Aqua, Axio, Prius and Noah hybrids are common here. We check health on PDI. Remaining factory cover varies by car — ask on the viewing.

Is there a warranty?+

Each car is sold as inspected Japan stock with a Dhaka PDI report. Limited mechanical cover is offered on selected hybrids — confirmed on the invoice, not assumed.

Can I test drive before paying a deposit?+

Yes on Available stock at Gulshan, Banani or Agrabad. In Transit and Pre-Order cars are reserved against a booking deposit after you approve the sheet.